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Telephony

Make it simple to connect and scale your business and support remote workers.

Organisations thrive when they can offer smooth, responsive, and personalised service. With RingCentral’s complete cloud communications system, you get the power and flexibility of cutting-edge communications technology that’s easy to use, requires no complicated hardware, and empowers you to deliver superior service to your customers.

RingCentral allows you to eliminate the need for on-premise phone systems and easily manage all your locations from a simple online portal, freeing up your time to run your business.

Meet the features

Auto Receptionist.

Using extensions, departments, business hours, routing, and other criteria you control. The Auto-Receptionist seamlessly connects your customers with you and your team on desk phones, softphone, smartphones, and tablets. This feature is also known as an IVR in other systems.

Greetings

Ensure callers are well received with a standard, custom, or professional sophistication of your system menus, employee voicemail greetings, and directories. Keep callers engaged by answering FAQs with a recorded greeting or with on-hold music and menu options.

RingCentral has a partnership with Snap Recordings, providers of professional greetings, As a RingCentral customer you can save 30% on recordings for your business with Snap Recordings preferred RingCentral pricing.

Departments

Creating departments gives your business a professional structure. Calls to a department will be held until a pre-designated list of agents can be reached. You can easily change and customise rules for specific callers, times, dates, and employee schedules.

Call queues make it easy for you to set priorities and tailor the in-queue experience for callers, including maximum hold time.

Freephone, Local & Vanity Numbers

Freephone numbers are a great way to make your business appear as a larger corporation. Get local numbers in multiple area codes, establish yourself in communities and be found easily in searches.

Bundled Minutes Equals Big Cost Savings!

Generally, our customers see significant savings against their existing VOIP or fixed line telephony solutions when moving to RingCentral.

The pricing here is RingCentral’s list pricing per user, however, we would expect significant savings on these prices will be made when we analyse your specific needs & apply any current promotions available to you.

  • Entry
    £12.99
    • 100 minutes per month
  • Standard
    £18.99
    • 750 minutes per month
  • Premium
    £23.99
    • 2000 minutes per month